Sun Life @SunLife

Sun Life is a leading financial services organization dedicated to helping Clients achieve lifetime financial security and live healthier lives. sunlife.com Global Joined January 2011

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Sun Life @SunLife

4 years ago

@JSoccerMagazine @SunLifeCA Hi there. Thank you. We have responded to your private message. Take care and stay safe. ^SP

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@Giz1205 Hi. Thanks for following up and we apologize for the inconvenience. We have responded to your private message. If there is anything we can help with, please let us know! Have a great day! ^KP

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Sun Life @SunLife

4 years ago

Today @SunLife reported our Q2 2022 financial results. This quarter saw new product offerings and strategic partnerships, focused on helping our Clients achieve lifetime financial security and live healthier lives. Learn more about our results here: ow.ly/ZzHU50Kbatg

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Sun Life @SunLife

4 years ago

@Giz1205 Hi Giz. We are sorry to hear this and apologize for the inconvenience. We have responded to your private message. Have a nice day. ^KP

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Sun Life @SunLife

4 years ago

@m_belenky Hi Megan, you can upload estimates on the website. Select 'submit a claim' from the home page and then locate the horizontal menu at the top of the page and select "CLAIMS." On the CLAIM menu, select "SUBMIT DOCUMENTS," Choose "ESTIMATES" and then "continue." Take care. ^SP

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Sun Life @SunLife

4 years ago

@Leigh_Christie Hi there, the proof of claim period will appear in the coverage information section of your member site. Select 'medical coverage' and pick a benefit. The deadline will be at the bottom of the page. Take care. ^SP

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Sun Life @SunLife

4 years ago

@villyroxx Hi there, thanks for reaching out. If the option is not available, please call us at 1-800-361-6212 any business day between 8 a.m. and 8 p.m. ET. Thank you. ^SP

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Sun Life @SunLife

4 years ago

@figmentsofjune @PunksRant Hi Ruchi, thanks for reaching out. If you have not yet been able to reach our Client Care Center, please send a DM with your full name, date of birth and a phone number and we will be happy to investigate further. Take care. ^SP

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Sun Life @SunLife

4 years ago

@aajuooti Hi Farhad, we apologize for this frustration and that we have let you down. If willing, please send us a DM with the member's name, date of birth and phone number and we will escalate your messages to our management team. Take care. ^SP

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Sun Life @SunLife

4 years ago

@jackiehowarthco Hi Jackie, we apologize for this frustration and that we have let you down. If willing, please send us a DM with your spouse's name, date of birth and phone number and we will escalate your messages to our management team. Take care. ^SP

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Sun Life @SunLife

4 years ago

@_sashamonteiro Hi Sasha, we apologize for this frustration and that we have let you down. If willing, please send us a DM with your name, date of birth and phone number and we will escalate your messages to our management team. Take care. ^SP

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Sun Life @SunLife

4 years ago

@DaveIReese Hi Reesey we’re sorry for the long waits when calling. If you send us a DM with you name, DOB, and phone number we can escalate your concerns. Please let us know if we can help with anything else. Thank you. ^DV

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Sun Life @SunLife

4 years ago

@Balpree56387060 Hi Balpreet, thanks for reaching out. For claim information, we can assist you further using our secure messaging feature on the member site or by telephone at 1-800-361-6212 any business day between 8 a.m. and 8 p.m. ET. Thank you. ^SP

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Sun Life @SunLife

4 years ago

@SueTyler1313 Hi Sue we’re sorry for the poor experience. If you send us a DM with you name and date of birth, along with a phone number, we can escalate your concerns. Thank you. ^DV

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Sun Life @SunLife

4 years ago

@KatieRLever Hi Katie, we can be reached at 800-9876-5470. You would dial the international access codes applicable to your location prior to dialing the toll-free number. The local number is 416-753-4300. We are open any business day between 8 a.m. and 8 p.m. ET. Thank you. ^SP

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Sun Life @SunLife

4 years ago

@DJToronto_ @SunLifeCA Hi David, we would be happy to contact one of our partners to confirm the answer and arrange for someone to call you back within the next 2 business days with this information. Please send us a DM with your contact information to initiate this request. Take care. ^SP

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Sun Life @SunLife

4 years ago

@RedSalemShop Hi there, you can send a secure message via your member site for any questions about coverage and claims. For any other questions, you can send a message to [email protected]. Thank you. ^SP

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Sun Life @SunLife

4 years ago

@Mikemmarchand Hi Michael we’re sorry for the poor experience. If you send us a DM with details for your account, along with a phone number, we can escalate your concerns. Thank you. ^DV

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Sun Life @SunLife

4 years ago

@Mikemmarchand Hi Michael. We’re sorry for the negative experience. Kindly send us a DM with your policy and certificate numbers and a phone number/email. We would be glad to have someone reach out to discuss any concerns. Take care. ^SP

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Sun Life @SunLife

4 years ago

@lghandi Hi Lalitta, it sounds like you’ve have a poor experience and we would like to help. If willing please send us details via DM and we can have your case investigated further. Thank you. ^SP