FACEIT Community Support @FACEITSupport
Visit https://t.co/Q01P9GDNAf as the official destination to get help with FACEIT. FACEIT is the leading competitive gaming platform for multiplayer gaming. fce.gg/support London, England Joined March 2016-
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@SzainTibor001 @FACEIT_Darwin @FACEIT @FACEITcs Hi! For account-verification transfers, our Support team needs to review the account directly. Please submit a ticket with the details of both accounts and your request via this link: fce.gg/support
@Amir66551 @FACEIT_Darwin @FACEITcs @FACEIT_Bullseye Please report the suspected smurf via the matchroom so our team can investigate. The more information you provide, the more effectively our team can investigate.
@Paratroopie @FACEIT_Darwin @FACEITcs Hey, sorry you had to experience this. We’ve forwarded your report, but please make sure to include any evidence similar to this tweet within the matchroom report. A report that contains detailed evidence is prioritized and thoroughly reviewed by our team sooner.
There was no downtime on our side yesterday. Please contact your ISP and let them know you’re experiencing issues with the following hostname: ac-client-ws.faceit .com If the issue persists and your ISP is unable to help, please contact our Support team via fce.gg/support → Anti-Cheat Issues → I have an error message
@raheelsaleem97 @FACEITcs If this is still unresolved, please continue the conversation in your existing ticket so our Support team can look into it further with the full context. If it’s already been resolved, glad to hear it!
@Bligaard01 @FACEIT_Darwin Hey! Please reach out to our Support team and they’ll help you sort it out 💚
@hujos_ @FACEIT_Darwin @FACEITcs Please submit a ticket through fce.gg/support and our team will look into it. We’re currently dealing with a high ticket volume, but an agent will get back to you as soon as possible.
@osek231 @FACEITcs @FACEIT_Darwin Please submit a ticket via fce.gg/support and our agents will take a look. There’s currently a backlog of tickets, but the team will get back to you as soon as possible.
Hey, sorry for the confusion. The incident is still ongoing, and the team is proactively working through the affected matches. Please reply to the ticket confirming that your match was affected. The team will review and verify the match, and if it’s eligible, the Elo will be returned.
The routing issues have now ben resolved, and our team is continuing to monitor the situation. Thank you for your patience.
We’re aware of ongoing routing issues affecting players in Poland and Latvia connecting to our game servers in Germany. We’re working to resolve the issue. Thank you for your patience! Please follow live updates at: faceitstatus.com
We’re aware of ongoing routing issues affecting players in Poland and Latvia connecting to our game servers in Germany. We’re working to resolve the issue. Thank you for your patience! Please follow live updates at: faceitstatus.com
All queues are now reopened and all issues resolved.
We're aware of ongoing platform and anti-cheat issues. Queues have been temporarily closed while we work to resolve them. Thank you for your patience! Please follow live updates at: faceitstatus.com/incidents/01M2…
We're aware of ongoing platform and anti-cheat issues. Queues have been temporarily closed while we work to resolve them. Thank you for your patience! Please follow live updates at: faceitstatus.com/incidents/01M2…
@jake_demichele @FACEITcs @FACEIT @FACEIT_Darwin Hi Jake, this should now be resolved.
@buhlockay_ @FACEITcs Please contact our team over at fce.gg/support
All queues are now reopened and all issues resolved.
Most issues have been resolved related to the recent ongoing platform and anti-cheat issues. We have reopened the queues for most regions, and look forward to reopening EU queues soon. Thank you for your patience! faceitstatus.com/incidents/01M2…
Most issues have been resolved related to the recent ongoing platform and anti-cheat issues. We have reopened the queues for most regions, and look forward to reopening EU queues soon. Thank you for your patience! faceitstatus.com/incidents/01M2…
@mmaeesstroo @FACEIT @FACEITcs Hey, apologies for the inconvenience. The team is working on a fix x.com/FACEITSupport/…
We’re aware of an issue causing some ongoing matches to get stuck and preventing the final result from being displayed. The team is investigating and working on a resolution. Please follow live updates at faceitstatus.com
@akucalypsee @FACEIT @FACEIT_Darwin @FACEITcs @FACEIT_Mikey There is an ongoing issue, and the team is gradually working on resolving it. Elo will also be awarded with a delay once the issue is resolved. Sorry for the inconvenience!
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