Mark Cottier @mpcott

Tweets mostly on #InternalComms. Works in #UKHousing. Also a fan of politics, tech, language, music, comedy, football, food, the outdoors, and running. Newcastle upon Tyne Joined October 2013

Tweets

4K
Followers

718
Following

779
Likes

5K

Mark Cottier @mpcott

2 years ago

Could have been the 63, can’t quite remember!

0 0 0 89 0

View Details

@StagecoachNE Hello! Just to thank your driver on the 62 from Shields Road to Monument just after half nine on Thursday morning, who kindly let me back on board to collect something I’d accidentally left when I got off - they made a huge difference to my day so please thank them!

1 0 0 107 0

View Details

Mark Cottier @mpcott

2 years ago

@Wizzie27 @I_AM_NIC_ @homegroup Thanks Liz! Delighted with the win 🙂

0 0 0 216 0

View Details

Mark Cottier @mpcott

2 years ago

Absolutely delighted we won the Employee Journey category for Home Group at The Bot Platform’s 2024 Bot Awards, for our ‘Your first year at Home Group’ chatbot! All part of the work @I_AM_NIC_, Loyal and I are doing with chatbots in #InternalComms here @homegroup 🤖🏆🙂

The Bot Platform @TheBotPlatform

2 years ago

🏆✨ Announcing the Winners of the 2024 Bot Awards! 🤖🌟 The Bot Awards are back with a bang! This year we have 8 incredible category winners and 1 overall winner of the highly coveted 'Golden Botter' Trophy. 🏆 Read on for the best of the bots! 👀 thebotplatform.com/announcing-the…

0 1 0 553 0

1 1 3 324 0

View Details

Mark Cottier @mpcott

2 years ago

Check out one of the chatbots we built @homegroup with @TheBotPlatform on @MetaforWork 🙂👇

The Bot Platform @TheBotPlatform

2 years ago

Our lovely customers @homegroup know the importance of a strong onboarding process, so they created an onboarding bot called 'Your First Year at Home Group!' 🏡 Check out the video below #botsforbusiness #onboarding #homegroup #newstarters #automation

0 0 0 322 0

0 1 1 280 0

View Details

Mark Cottier @mpcott

2 years ago

A great campaign, totally agree 👇

The Bot Platform @TheBotPlatform

2 years ago

0 0 0 322 0

0 0 0 103 0

View Details

Mark Cottier @mpcott

2 years ago

Lovely week in the Scottish highlands with @lizzieskedaddle and the dogs, walking and watching @UCI_MTB too 🏴󠁧󠁢󠁳󠁣󠁴󠁿

1 0 3 101 0

View Details

Rachel Miller, All Things IC @AllThingsIC

2 years ago

Congratulations @HistoryOfIC on creating this resource for #InternalCommunication professionals historyofinternalcomms.org

1 5 5 898 2

View Details

The Bot Platform @TheBotPlatform

3 years ago

Did You Know? 🤩 69% of employees are likely to stay with a company for 3+ years if they experience great onboarding. Our lovely customers @homegroup are well aware of the importance of a strong onboarding process, so they created an onboarding bot called 'Your First Year at Home Group!' 🏡 What does the bot do? 🤖 Assists new hires in understanding their onboarding progress 🤖 Shares useful links and information 🤖 Automates ‘new team member’ introductions 🤖 Monitors a checklist of onboarding requirements 🤖 Shares company values 🤖 Ensures employees have read policy & procedure documents 🤖 Sends out feedback surveys Watch the video below to find out more! Want to find out how you can improve your onboarding process with bots? Click here 👇 thebotplatform.com/solutions/hr-p… #botsforbusiness #onboarding #homegroup #newstarters #automation

0 2 0 155 0

View Details

Mark Cottier @mpcott

3 years ago

Great idea! #InternalComms

The Bot Platform @TheBotPlatform

2 years ago

0 0 0 322 0

0 0 2 111 0

View Details

Mark Cottier @mpcott

3 years ago

@IoICNews @IoICVoice Thank you so much for featuring the work we’re doing to support colleagues and customers! Very much appreciated indeed 🙂

0 0 0 20 0

View Details

Mark Cottier @mpcott

3 years ago

@LisaHails81 @IoICVoice @IoICNews @I_AM_NIC_ @homegroup @TheBotPlatform @MetaforWork Thanks Lisa! And very glad to part of the perfect internal / external comms combo too 🙂

0 0 0 59 0

View Details

Mark Cottier @mpcott

3 years ago

Delighted to be featured in @IoICVoice from @IoICNews for the work @I_AM_NIC_, Loyal and I do in internal comms here @homegroup with @TheBotPlatform and @MetaforWork to support our colleagues and customers 🙂 🤖 #InternalComms

IoIC Voice @IoICVoice

3 years ago

In our latest Voice case study, Home Group’s IC team explains how it is effectively integrating chatbots into the workplace to create a more efficient digital environment that helps employees. ioic.org.uk/resource/how-h…

0 0 1 886 0

2 2 4 412 0

View Details

Mark Cottier @mpcott

3 years ago

@TheBotPlatform @IoICVoice @IoICNews @I_AM_NIC_ @homegroup @MetaforWork Thank you 🤩

0 0 0 17 0

View Details

Mark Cottier @mpcott

3 years ago

@Wizzie27 @runnersworlduk Ah thanks Liz! And you definitely are a proper runner 🙂

0 0 1 43 0

View Details

Mark Cottier @mpcott

3 years ago

@TribalIdeas @sydlawrence @insidehousing @I_AM_NIC_ @homegroup @TheBotPlatform @MetaforWork Thank you! We definitely find them very useful indeed 🙂

0 0 2 59 0

View Details

Mark Cottier @mpcott

3 years ago

Here’s me in @insidehousing a little while back on how chatbots have helped us support colleagues and customers, as part of the work @I_AM_NIC_, Loyal and I do in internal comms here @homegroup using @TheBotPlatform and @MetaforWork 🤖🙂 #InternalComms insidehousing.co.uk/comment/how-ch…

1 1 8 290 0

View Details

Mark Cottier @mpcott

3 years ago

@IoICNews For me, it has to be the arrival of internet use on a large scale - as in wider society, it has entailed a fundamental shift in how we live and work, creating a whole digital world that just didn’t exist beforehand. That’s as relevant for #InternalComms as it is for anything else