Standard Help @StandardHelp

@sryurilima @StandardNotes Hello, we can confirm that there were no server outages recently, but it's good to know that you were still able to sign into your account. Please note that our main support channel is at help@StandardNotes.com, so you may also contact us there if you encounter any issues 🙏

@SNshohan Hello, we're sorry to hear about this. Please reach out to our support team at [email protected] using your Standard Notes account email. If you've already emailed us, please DM us your support ticket number so that we can follow up with our support team.

@cydereyes Hello, there are currently no existing integrations between Standard Notes and Proton accounts, so you will need to create a separate account on Standard Notes. However, if you'd like, you can still use your Proton email address as your Standard Noted account email 🙏

Lastly, Standard Notes remains independent. It will remain its own product, brand, subscription, and roadmap. Proton support provides greater capacity and stability, while keeping SN private and simple. Full details in our blog: standardnotes.com/blog/2025-upda… 6/6

• Quick-scroll to jump instantly through long documents • Cursor memory so you resume writing exactly where you stopped All of these are shaped by our community's feedback and our long-term vision to build the most secure place for your notes and files. 5/6

🎉 What’s coming in 2026 Next year brings big upgrades: • More languages for more accessibility • Universal in-note search across all editors • Note-title search to quickly find what you need • Tag filtering to organize and refine your search 4/6

🛠️ Major fixes to keep your workflow smooth: • Search now works with formatted text • Embedded item bugs fixed • Google Docs paste formatting issues resolved • Resolved issues with invalid timestamps For the full list of fixes, check our blog below. 3/6

🚀 2025 was all about fixing long-standing issues and improving performance. Small-but-impactful upgrades across platforms: • Improved storage on Android • Image alignment options • New command palette • Safer “merge local data” flow 2/6

Here's a recap of Standard Notes 2025 and what’s coming in 2026 🗒️ This year, we delivered 30+ fixes and improvements, and with support from Proton, Standard Notes has been strengthened without changing what makes it special. More in thread 👇 1/6

UPDATE: After CloudFlare implemented a fix on Nov 18, 2025, 14:42 UTC, all services on Standard Notes are back to normal. We'd like to thank everyone again for your patience on this.

Due to the ongoing CloudFlare outage, Standard Notes is also experiencing issues with its sync servers. We are continuing to monitor the status of the issue with CloudFlare, and we'll make sure to share another update once we confirm that the issue has been fully resolved. We'd like to apologize for the trouble nonetheless, and we ask for everyone's patience and understanding in the meantime.

@BLDWhisperer Hello Adam, we're very sorry to hear about this. For concerns regarding your subscription, please contact [email protected] using your Standard Notes account email, and our support team will help you look into any issues with your subscription.

@scoob20_ Thank you for sharing your feedback on this, and rest assured that we will share this with our team as well for their consideration as well. Should you have any other concerns, please feel free to contact us here, or at [email protected] 🙏

@scoob20_ Please also rest assured that we have a full refund guarantee, should you find that the Productivity Plan does not suit your needs at this time. standardnotes.com/help/51/what-i…

@scoob20_ Hello, I'm afraid that we don't have a free trial for this plan, but you may still reach out to our support team at [email protected], and they will do their best to help you explore any alternative options and possible discount offers on the subscriptions. 🙏

UPDATE: Our team has been able to resolve the issues that occurred on the previous update, and working versions of the desktop apps can now be downloaded from our website, or our Github repository. We'd like to thank everyone for your patience as we worked on this 🙏

We have taken note of reports regarding issues with launching v3.195.29 of the desktop app. Our developers are currently looking into the cause of this issue. In the meantime, for users that have already updated to this version, you may still revert to v3.195.13 of the desktop app by downloading the corresponding installer for your device from our Github repository: github.com/standardnotes/… You may also continue to use the web app via app.standardnotes.com on any web browser. We ask for your continued patience as our team looks into the issue, and we'll do our best to provide updates on this thread as well.

If you haven't checked our #BlackFriday deals yet, you can find them on our Pricing page below! 👇 standardnotes.com/plans

Did you check out our #BlackFriday deals yet? 👀 (link in thread!)

🎉 #BlackFriday is just around the corner, and for a limited time, all of our annual plans are 50% off! Discover our deals here 👇 standardnotes.com/plans