Official @Square Support. 🌎
Live help when you need it.
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お気軽にご質問をお寄せください!community.squareup.com San FranciscoJoined April 2010
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@muchmuchier Did you get the cash drawer with it that you're referring to here? Send us a DM so we can get your account information and more details! x.com/messages/compo…
@hamzabenbadour Thank you for your DM. Please rest assured that this is not an automated message. Kindly review our response and provide the requested information so we can assist you further.
We do fight on behalf of our sellers with the customer's bank yes. Ultimately the customer's bank makes the final decision, but strong documentation can help us win these disputes. This article here lets sellers know the best way to challenge disputes with us here: squareup.com/help/us/en/art….
@banks_jaren We tried to send you a DM but aren't able to DM you for some reason. Please send us a DM so we can take a closer look together. x.com/messages/compo…
@Swimming_Poolee After you submit your appeal, you will receive an email includes the next steps. If you haven't received it yet, please reach out us via DM so we can check your account status. Thank you for your understanding. x.com/messages/compo…
@AlexRaeJacobs We’d be happy to look into the fee you mentioned. Please send us a DM with the transaction details so we can investigate further. x.com/messages/compo…
@AllanBradbury We are sorry to hear your experience. What kind of email wasn't delivered? Please send us DM so that we can assist you on X. x.com/messages/compo…
@Racingwithbruno We are sorry to hear experience. We'd like to take a look into this with you. Please send us DM with your account information when you get a moment so we can take a closer look together. x.com/messages/compo…
@NBBREADS Are you a seller with us or a customer of a Square seller? We're unable to initiate refunds on behalf of our sellers, but if you're a seller with us send us a DM and we can definitely look into what kind of refund you're talking about. x.com/messages/compo…
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