Shutterfly @Shutterfly
Official Shutterfly page. Turn the photos you love into meaningful photo books, cards, gifts, home decor and more. shutterfly.com Redwood City, CA Joined March 2009-
Tweets73K
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@rareeves Hi Richard, Thanks for reaching. The free shipping is only for US orders, however we also offer free shipping to Canada on orders of $99+ when using code: SHIPCAN99.
@djm028 Hi Dean, we're so sorry to hear this. We always want our customers to have a great experience using Shutterfly, and we take your feedback very seriously. If there's anything we can do, please send us a PM. We'll be happy to help!
@squishubunny Hi Hana! We sincerely apologize for this and have reached out to leadership regarding the situation. We will be in contact within the next 24-48 hours regarding the situation. Thank you for bringing this to our attention!
@singsag4 Hi Sagar! Oh no! Can you please send us a private message with your email and order number? We are happy to look into this for you!!
@MarjorySB Hi Marjory! You're most welcome!
@QuadeConner Hi Deborah, we're so sorry to hear this. We always want our customers to have a great experience using Shutterfly, and we take your feedback very seriously. If there's anything we can do, please send us a PM. We'll be happy to help!
@ruccismom Hi TeamKaiser! We are sorry to hear of your experience with not receiving and order. Please send us a Private Message for us to gather more information to assist you better. Thanks!
@ruccismom Hi TeamKaiser, we understand your frustration and sincerely apologize the order has not been received. To allow us to look into the order in our system, please DM with the email address and order number.
@ruccismom Hi TeamKaiser, we understand your order is important and apologize it has not arrived. To allow us to see the status of your order, please DM with your email address and order number.
@PaulNobrega3 Hi Paul! Thank you for reaching out and sharing your feedback. We've shared this with the appropriate team as we continue making improvements. If there’s anything specific we can help with in the meantime, please feel free to send us a private message. We’re here to support you!
@SecretAgentMav Hi C.A, we're so sorry to hear this. We always want our customers to have a great experience using Shutterfly, and we take your feedback very seriously. If there's anything we can do, please send us a DM. We'll be happy to help!
@Jacob_Maccabees Oh No! We’re sad to see you go!
@johnnyb23740561 @Costco Hi there, we're so sorry to hear this. We always want our customers to have a great experience using Shutterfly, and we take your feedback very seriously. If there's anything we can do, please send us a PM. We'll be happy to help!
Earlier today some customers experienced issues with the website due to an AWS outage, but we're back up and running now! The site and app are available to continue your projects. Please DM us if you need further assistance.
@XennialAngel @Costco Hi Angel, we're so sorry to hear this. We always want our customers to have a great experience using Shutterfly, and we take your feedback very seriously. If there's anything we can do, please send us a DM. We'll be happy to help!
@SheopleTNIS @Lifetouch We are glad you reached out so we could work to get this taken care of for you. If you would like any further assistance with this or want to discuss further, please send is a DM. We would be more than happy to assist however we can.
@SheopleTNIS @Lifetouch Hi there! We are so very sorry to hear that there was an issue with your school photos. We can understand how frustrating when things of that nature occur, especially when it comes to something as memorable as school photos.
@sn_hoch Hi there, we’re sorry for your delayed order. Let us look into this for you. Can you please send us a DM with all the details you provided here, including the order number and the email address associated with your account? Thank you!
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