Procare Solutions @ProcareSoftware
30+ years of delivering powerful child care software that keeps you connected and in control procaresoftware.com Denver, CO Joined August 2008-
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@gurpreetsd01 every customer. To avoid wait times, please email us at [email protected], and we will address your issue as soon as possible. 2/2
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@gurpreetsd01 We're truly sorry to hear you're experiencing frustration with our support. Our dedicated team has been experiencing higher than usual call volumes recently, and we sincerely apologize for any delays this may have caused. Please know that they are working diligently to assist 1/2
Today is the last day! Leadership expert Beth Cannon shares her framework for accountability, no more chasing follow-through. Don't miss it—register today. LIVE attendees are entered to win a signed copy of Beth’s latest book! 📅 Sept. 2 at 1 PM EDT 🔗 event.on24.com/wcc/r/5464156/…
Beth Cannon's framework in one webinar: clarify expectations, confront issues early, build consistency and help your team take ownership. LIVE attendees are entered to win a signed copy of Beth’s latest book! 📅 Sept. 2, 1 PM EDT 🔗 Register: event.on24.com/wcc/r/5464156/…
Join Procare Solutions and Transform Your Team author Beth Cannon for a free webinar on building a team that owns its responsibilities. Plus, LIVE attendees are entered to win a signed copy of Beth’s latest book! 📅 Sept. 2 at 1 PM EDT 🔗 Register free: event.on24.com/wcc/r/5464156/…
@Tommy_W_20 site: procaresupport.com/procare-online… If problems persist, please let your child care center know so they can contact Procare support for additional assistance. 2/2
@Tommy_W_20 We sincerely apologize for the difficulties you're experiencing with signing up for a Procare account. To troubleshoot this issue, we suggest creating your Procare account in a web browser first. For more detailed instructions, please visit this article on our support 1/2
@istrakhov Our update moves all accounts to a stronger baseline to support strong security practices.
@atlashoga There are multiple people listed on your account, so we wanted to make sure we were calling the right person. Now that we've confirmed your contact information, a member of our team reach out as soon as possible to help you take care of this.
@atlashoga We want to make sure we connect with the right person on your account. Could you please DM us to verify your last name and contact number, so we can give you a call?
@atlashoga Your ticket is with our team and they will be reaching out shortly. We appreciate your patience.
@atlashoga We’ve shared this information with our team, and a team member will contact you shortly.
@gugshie This support article may also help: procaresupport.com/.../how-to-res…
@gugshie We are requiring all users to reset their password as a proactive approach to protect student and family information. Before you can log back in, you’ll need to complete the required password reset. If you need help with the reset, our support team is happy to help!
@chanelhendrixx Due to the AWS outage, some of our services are currently impacted. We’re closely monitoring their progress and will provide updates as soon as more information becomes available on our status page: procaresolutions.statuspage.io.
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