Optimum Help @OptimumHelp
We’re here 24/7 and happy to help with questions about your Optimum Internet, mobile, TV, phone, & billing. Additional support at link below. optimum.net/support Serving NY, NJ and CT Joined July 2012-
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@stronal07 @optimum Hello. We'll be happy to assist you with your Optimum service issues. Feel free to send a DM and include your name, phone number and service address. ^Randy
@csvchowdary @optimum Hello. I see we are currently assisting you over DM. We will continue to help you on there. ^Randy
@LIScorpio_2026 Hi there. I understand how frustrating this situation can be, and I appreciate you bringing it to our attention. I'll be happy to check for any known outages in your area and provide any updates. Please DM us with your account details so we can assist you right away. ^Juan
@Mvrcyy__ Hi there. We'll be happy to address any concerns you have with the Optimum service. Please DM us with details so we can assist you right away. ^Juan
@DjTiGa Hi there. I understand how frustrating this situation can be, and I appreciate you bringing it to our attention. I'll be happy to assist you here with any service issue you are having. Please DM us with your complete address so we can assist you right away. ^Juan
@stallion_pap1 Hi there! If you ever need help with your Optimum service, we're just a message away. We're always happy to help. ^Juan
@pchace21 Hi Patrick, something definitely doesn’t sound right there, and we’d really like to help! Please send us a DM with more details and your account information so we can best assist you. Thank you so much. ^Ann
@gn_dysphoria @optimum Hi there. We are here for you and happy to address any concerns you’re having. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi
@Lloyd876 Hi, we'd be happy to help. Please feel free to send us a DM with your name, account #/service address. ^Deb
@CooperEv99332 Hi there. We are here for you and happy to address any concerns you’re having. Please private message us so we can best assist you. Thank you. ^Luthfi
@DarceyDeve42614 Hello, Darcey. I understand that this isn’t the experience you expected, and I’ll be happy to help address your concerns. Please DM us with your complete address so we can assist you right away. ^Juan
@TDmets86 @optimum @nypost @bill_schult @BishopBarron @elonmusk Hi there! This isn't the experience that we want you to have. Please send us a DM for assistance. Thanks, ^Angie
@barackoholiday Hi there, thank you so much for sharing your feedback! We truly appreciate it and you are most welcome! ^Ann
@Khorkinafan Hi there, we are truly sorry your mother is experiencing a service issue and we’re here to help! Please send us a DM with more details and the account information so we can best assist you. Thank you so much. We appreciate you reaching out! ^Ann
@icemom289 Hi Phyllis, thanks for reaching out! We see that you're currently being assisted via DM, and we'll continue supporting you there to keep everything seamless. Thank you so much. ^Ann
@bldg_sci_dev_NJ @optimum Hi Rich! We greatly appreciate your feedback! ^Deb
@tejanofred @optimum Hi Freddy, we'd be happy to address any issues/concerns. Please feel free to send us a DM here: x.com/messages/compo… ^Deb
@mike_karter @optimum Hi there. We are here for you and happy to address any service issues you’re having. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi
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