Life360 @Life360

The family safety app used by 70+ million people worldwide 📱Live Location Sharing 🚙 Crash Detection + Speed Monitoring 🆘 SOS Button life360.com/tile-trackers/… San Francisco, CA Joined January 2009

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Life360 @Life360

3 days ago

I apologize for the experience you had when trying to get support through our Customer Care chat. Could you send us a DM with the ticket # or the email address you used to contact us? I'm happy to coordinate with our Care team regarding this so you can get immediate support. Thank you -MM

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Life360 @Life360

3 days ago

@strkeout Thanks for reaching out. We don't have any reported outages or app issues. If you're having trouble with the app, please contact Customer Care via our help center (support.life360.com/hc/en-us). Click the "Chat with Us" button at the bottom to begin a support ticket. Thank you, MM

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Life360 @Life360

3 days ago

@angel_yasel We're sorry about the trouble with linking your Uber account. The Customer Care team would like the chance to help. Please contact Customer Care in the app under Settings / Support, or submit a ticket via our help center support.life360.com/hc/en-us. Thank you! -MM

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Life360 @Life360

4 days ago

@chipg19311 Thanks for sharing your feedback. I'm sorry to hear that you accidentally deleted your Tiles. Could you please provide the support ticket # or email address you used to contact Customer Care? I'll be happy to check if there's any updates on your ticket. Thank you! -MM

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Life360 @Life360

4 days ago

We're sorry to hear that your Tile appears to have stopped working before the advertised battery lifespan. Our Customer Care team will be happy to look into this. Please contact Customer Care in the app under Settings / Support, or submit a ticket via our help center support.life360.com/hc/en-us. Thank you! -MM

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Life360 @Life360

4 days ago

I'm sorry to hear the app crashes on iOS 27. We apologize for the inconvenience. The Customer Care team would like the chance to help with this. Please contact Customer Care in the app under Settings / Support, or submit a ticket via our help center at support.life360.com/hc/en-us. Thank you! -MM

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Life360 @Life360

a week ago

@AngryFatJerk Thanks for getting in touch. The Customer Care team would like the chance to help with this. Please contact Customer Care via our help center support.life360.com/hc/en-us. Thank you! - MG

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Life360 @Life360

a week ago

Thanks for sharing your feedback. subscription is not required for basic Tile-finding features. You can use a Tile without a paid subscription. Some features and services are available through optional subscription plans, but is optional to sign-up. We appreciate your support. Thanks! -MM

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Life360 @Life360

2 weeks ago

@stuckathomemom Thanks for reaching out to us. Our Customer Care team will be happy to look into this. Please contact Customer Care in the app under Settings / Support, or submit a ticket via our help center support.life360.com/hc/en-us. We look forward to assisting you. Thanks! -MM

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Life360 @Life360

2 weeks ago

hot girls hit curbs

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Life360 @Life360

2 weeks ago

@BamaSteveB Thanks for getting in touch. The Customer Care team would like the chance to help. Please contact Customer Care via our help center support.life360.com/hc/en-us. Thank you! - MG

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Life360 @Life360

2 weeks ago

“just got home” (i’m aware)

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Life360 @Life360

2 weeks ago

Thanks for sharing your feedback. I'm sorry to hear you're having trouble activating your Tile. Existing Tile users can continue activating a new or replacement Tile in the Tile app. However, new members (with no existing Tile or Life360) can only activate Tiles in Life360. This is to provide a unified finding ecosystem in one app, so you can track family members, pets, and everyday items like keys or wallets on a single shared map. We appreciate your support. -MM

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Life360 @Life360

2 weeks ago

@iggy585 Thanks for getting in touch. The Customer Care team would like the chance to help. Please contact Customer Care via our help center support.life360.com/hc/en-us. Thank you! - MG

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Life360 @Life360

3 weeks ago

Thanks for sharing your feedback. I'm sorry to hear about your experience with Customer Care regarding your Tile warranty concern. Could you please send us a direct message with the support ticket # so I can further review the ticket? I'm happy to see if there is anything we can do to turn things around. Thanks -MM

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Life360 @Life360

3 weeks ago

Inspired by true stories. “The Tap” premieres here tonight, 9.14.

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Life360 @Life360

3 weeks ago

The tap. The map. The car. The kid. Our most important feature that we hope you never have to use. This is Life360 Crash Detection 🙏💜 To everyone who had a hand in making “The Tap,” thank you for crafting this story with the utmost care for our members and their real stories. Shot exclusively on 35mm film.

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Life360 @Life360

3 weeks ago

@WSTTEX Thank you for getting back to us. When you start a chat, please request to speak with a live agent and follow the prompts given. You will then be connected to our Customer Care Team. Thank you! - MG