Alex Booth | CSM Hiring & CX Audits @GetCSM
Helping companies hire better CSMs + fix CX blindspots with secret shopper audits 👉 https://t.co/OSI7XW1gK8 getcsm.com Austin, TX Joined March 2024-
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@Jotform told us we needed enterprise to let 3 people collaborate on forms. Price? $8,000/year. We're a 3-person team. Switched to @fillout. Paying less for all 3 of us than we’d pay for 1. Small teams don't need enterprise pricing. They need tools that actually fit.
Theory: kids who grew up on a skateboard, snowboard, or surfboard got wired for entrepreneurship before they knew the word. Nobody makes you get back on. No coach. No trophy. You fall. You figure it out. You go again. Full piece at richandremote.com
Most service businesses lose more revenue to poor customer experience than to poor marketing. I built a free 2-min quiz to score yours across 8 dimensions → retention, onboarding, churn detection, upsells, and more. What's your Revenue Leak Score? → revenue-leak-score.netlify.app
How To Turn Customer Success Into a Revenue Engine (w/ Alexander Booth) x.com/i/broadcasts/1…
Most companies hire CSMs the wrong way. They treat it like support. They skip structured vetting. They hope it works. That gets expensive. At GetCSM, we help companies hire and outsource vetted CSMs with a 180 day guarantee. Hiring soon? DM “Hire”.
@SpeedDe86282699 He’s taken this too far. How is everything Stefanski done this year to hold back Shedeur even tolerated by ownership..it’s really strange
@myfirstmilpod Your Discord link on the site is expired. Tried reaching out, but it’s been tough. Can you update it? Btw - my company offers customer success audits to improve fan experience :) Like this post and comment for 10% off!
@jodie_cook “‘Resilience is a muscle—use it.” This helped me become the first in my family to finish college, leave home, climb the corporate ladder, find my soulmate, live abroad (now in Playa del Carmen), and start my own business. Alex Booth, Founder & CEO, Huckleberry Consulting.
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My First Million @myfirstmilpod
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Lakshmi Narayanan G @glnarayanan
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