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First Merchants Bank @FirstMerchants

Our mission is to be the most responsive, knowledgeable and high-performing bank for our clients, teammates and shareholders. firstmerchants.com Muncie, IN Joined November 2018
  • Tweets
    56
  • Followers
    242
  • Following
    43
  • Likes
    39
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First Merchants Bank @FirstMerchants

2 years ago

@Leesybug527 Please contact our Customer Care Team at 1.800.205.3464 so they can assist you with your login problem. We have not experienced any outages online. Need to determine your browser, app, etc.

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First Merchants Bank @FirstMerchants

4 years ago

Check out this Marketing Manager opportunity recruiting.ultipro.com/FIR1024FRME/Jo…

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First Merchants Bank @FirstMerchants

2 years ago

@brokenheartedq9 Please contact our Customer Care Team at 1.800.205.3464 so they can assist you with your login problem. We have not experienced any outages online. Need to determine your browser, app, etc.

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First Merchants Bank @FirstMerchants

2 years ago

@kcamdenesq Thank you for letting us know. We're sorry to hear you had an experience that clearly did not meet your expectations. Please contact our Customer Care team at 1.800.205.3464 with your contact information so that a Market Leader can reach out to you personally to assist you.

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First Merchants Bank @FirstMerchants

2 years ago

@AECraycraft Thanks for letting us know. We'd love to hear specific feedback or more of what you are looking for to make business online banking easier for you. You can provide that by calling our Customer Care team at 1.800.205.3464. Thank you for being a valued customer of First Merchants.

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First Merchants Bank @FirstMerchants

3 years ago

@VeteranGA Thanks for letting us know. We're sorry to hear our new mobile app isn't meeting your expectations. We'd like to learn more so we can improve. Please contact us at 1.800.205.3464 or [email protected] with details. Also-thank you for your service to our country!

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First Merchants Bank @FirstMerchants

3 years ago

@davidcrump23 David, Thank you for making us aware of the texts. Our website has not been hacked. Please contact our Customer Care team ASAP so they can assist you with logging in online. You can call 1.800.205.3464 or email [email protected] with your contact information.

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First Merchants Bank @FirstMerchants

3 years ago

@alexxarnold Thank you for contacting us about your frustrating experience with Trustly. We'd like to learn more so that we can resolve this for you ASAP. Please contact our Customer Care team at 1.800.205.3464 with details, including whether this is for Personal or Business Banking. Thanks.

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First Merchants Bank @FirstMerchants

3 years ago

@sarahwelch252 Thank you for letting us know. We know change can be frustrating. We'd like to learn more so we can address any potential app issues. Please contact our Customer Care team at 1.800.205.3464 with details.

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First Merchants Bank @FirstMerchants

3 years ago

@Leesybug527 We're so sorry you're having trouble accessing your account online and thank you for letting us know there is an issue. Please contact our Customer Care team at 1.800.205.3464 so we can help troubleshoot the issue.

First Merchants Bank retweeted
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Indiana Bankers Association @indianabankers

3 years ago

Congratulations to Alise Phillips, first vice president & senior compliance manager for @FirstMerchants Bank, Muncie, on being named a 2023 recipient of the @ABABankers Emerging Leaders Awards! Read more: aba.com/banking-topics…

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First Merchants Bank @FirstMerchants

3 years ago

@Michaelalynch02 @Lions @aidanhutch97 @amonra_stbrown @malcolmlrod Got it. Thank you so much. We'll be in contact soon. Hopefully, we can help you resolve the issue.

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First Merchants Bank @FirstMerchants

3 years ago

@PAUL_LAW_ Paul-We're so sorry you've been having trouble accessing your account online and thank you for letting us know there is an issue. We'd like to try to troubleshoot to find the issue and resolve it for you quickly. Please contact us at 1.800.205.3464. Thank you.

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First Merchants Bank @FirstMerchants

3 years ago

@ktownframe Greg. We're sorry to hear you had an experience that did not meet your expectations. We take customer service very seriously. Helping you to resolve this is a priority for us now. Please call 1.800.205.3464 and we'll have a VP, Market Leader personally assist you. Thank you.

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First Merchants Bank @FirstMerchants

3 years ago

@focused3dllc Thank you for letting us know. We're sorry to here this happened. A potential resolution is to come into any banking center today and having a new card printed on the spot. Just search "Instant Issue Debit Cards" at firstmerchants.com/locations.

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First Merchants Bank @FirstMerchants

3 years ago

@BushraAddeeb @Austen Bushra, Thank you for letting us know. We need more information so we can attentively assist you. Please call our Customer Care Team at 1.800.205.3464, email [email protected], or fill out the contact form on our website at firstmerchants.com/contact.

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First Merchants Bank @FirstMerchants

3 years ago

@nicklazaroff Thank you for alerting us to your situation so we can help. We apologize that you didn't receive a satisfactory response to your request. We know that is frustrating and we're going to do all we can to help solve this issue. Please DM us with your contact info for a callback.

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First Merchants Bank @FirstMerchants

3 years ago

@jet_tipsy We are in the process of fully setting up our Twitter account. We currently monitor comments to attentively assist customers, but are not actively posting content.

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First Merchants Bank @FirstMerchants

3 years ago

@LarryLi45179417 We're sorry and thank you for making us aware. Did you know that you can find ATMs that accept deposit by going to firstmerchants.com/locations and selecting "ATM accepts deposits" in the "Services" drop down under "Search Locations?"

FirstMerchants Profile Picture

First Merchants Bank @FirstMerchants

3 years ago

@shellrene11 We're sorry to see that you are having an issue and would like to help you resolve it ASAP. We'll need your contact information to assist. You can provide this at [email protected] or 1.800.205.3464. Thank you.

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