Our latest Proof of Reserves (PoR) is out 🔒
Bitget recorded an overall reserve ratio of 131%, with reserves remaining above the 1:1 benchmark for covered user assets.
The latest snapshot covers 19 assets, all with reserve ratios above the 100% reserve benchmark.
Our latest Proof of Reserves (PoR) is out 🔒
Bitget recorded an overall reserve ratio of 131%, with reserves remaining above the 1:1 benchmark for covered user assets.
The latest snapshot covers 19 assets, all with reserve ratios above the 100% reserve benchmark.
Thanks to our VIPs for the continued trust in Bitget.
The VIP Level 30-Day Protection Pass has now been distributed. Please visit Bitget’s Voucher Center to check and claim the pass.
VIP benefits and support remain fully available, including:
• Trading fee savings of up to 67%
• Exclusive VIP rates and benefits
• Dedicated VIP support
• More exclusive perks 👑
We’re grateful for the continued trust and support from our VIP community.
As we move forward, we’re launching the Bitget Alliance Program to bring more value to your trading and asset experience on Bitget.
During the promotion, eligible users can share a reward pool equivalent
ETH withdrawals have resumed.
ETH withdrawals are now back to normal. We’ve also prepared the Bitget Alliance Program and continued VIP benefits and support for our VIPs.
Thank you to everyone who continues to place their trust in Bitget. If you still have concerns, we fully respect your decision.
For any questions can DM your dedicated RM.
We’re here to support VIPs
Following the ETH withdrawals resumption on September 29, Bitget ETH inflows amounted to approximately 9,674, with outflows at approximately 9,023 ETH, as of 09:00 (UTC).
This follows the resumption of BTC withdrawals across the Bitcoin and BSC networks on September 28.
We’re grateful for the continued trust and support from our VIP community.
As we move forward, we’re launching the Bitget Alliance Program to bring more value to your trading and asset experience on Bitget.
During the promotion, eligible users can share a reward pool equivalent to 30% of Bitget’s platform transaction fee revenue, based on valid trading contributions and asset value.
For eligible VIPs, you’ll also receive 30 days of VIP Level Protection, ensuring continued access to your existing VIP benefits.
Bitget has begun the phased resumption of withdrawals following the security incident identified on September 24, with BTC withdrawals on the Bitcoin network started at 08:00 UTC on September 28 as scheduled.
The resumption follows additional security work across Bitget's withdrawal infrastructure.
The vulnerability has been remediated and the incident remains contained, with no further unauthorized transfers identified following containment.
User account balances remain unaffected.
Please note that BTC withdrawal on BSC Network is also now open.
Earlier today, our CEO Gracy Chen addressed the incident and community inquiries during a live AMA.
Watch the replay here: x.com/i/broadcasts/1…
The investigation found that the attacker exploited a
Bitget will begin resuming withdrawals in orderly phases following the security incident identified on September 24.
The vulnerability involved in the incident has been identified and remediated.
Bitget's security and technical teams have since been conducting additional validation and security checks across the withdrawal infrastructure, while independent cybersecurity experts Mandiant and SlowMist continue to support the investigation.
The temporary withdrawal pause remains a security measure and is not related to the availability of user assets. User account balances remain unaffected, and Bitget's Protection Fund covers the financial impact of this platform-wide incident.
Withdrawals will resume in an orderly manner once these security checks are completed.
The current withdrawal resumption schedule is as follows:
Sep 28, 8:00 (UTC): BTC (Bitcoin Network)
Sep 29, 8:00 (UTC): ETH (Ethereum, BSC, Arbitrum, Base, Optimism)
Sep 30, 8:00 (UTC): USDT (Ethereum, BSC, Solana, Tron)
Oct 2, 8:00 (UTC): Other Tokens / Fiat / P2P
Our objective is to restore withdrawal services across all supported assets and networks as quickly and safely as possible.
The incident remains contained, and no further unauthorized transfers are possible. User funds are unaffected throughout this process. Trading and deposits continue to operate.
Users do not need to take any action ahead of the rollout. Withdrawal availability will be reflected directly on the Bitget platform, and users are advised to follow Bitget's official channels for updates.
𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧 𝗨𝗣𝗗𝗔𝗧𝗘𝗦: The withdrawal plan will be announced by September 26th, 4:00 AM UTC. We appreciate your patience on this matter.
Based on the latest onchain tracing and classification of transactions, assets equivalent to approximately $387.5 million were
Bitget will begin resuming withdrawals in orderly phases following the security incident on Sep 24. Thank you all for your patience.
The current withdrawal resumption schedule is as follows ⤵️
@GracyBitget is going to host a live AMA at 07:30 UTC (30 mins before withdrawals resume) on Sep 28 to discuss the incident, withdrawal restoration and next steps, and to address questions from the community.
Bitget will begin resuming withdrawals in orderly phases following the security incident identified on September 24.
The vulnerability involved in the incident has been identified and remediated.
Bitget's security and technical teams have since been conducting additional
Bitget will begin resuming withdrawals in orderly phases following the security incident on Sep 24. Thank you all for your patience.
The current withdrawal resumption schedule is as follows ⤵️
@GracyBitget is going to host a live AMA at 07:30 UTC (30 mins before withdrawals resume) on Sep 28 to discuss the incident, withdrawal restoration and next steps, and to address questions from the community.
Bitget will begin resuming withdrawals in orderly phases following the security incident identified on September 24.
The vulnerability involved in the incident has been identified and remediated.
Bitget's security and technical teams have since been conducting additional
𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧 𝗨𝗣𝗗𝗔𝗧𝗘𝗦: The withdrawal plan will be announced by September 26th, 4:00 AM UTC.
We appreciate your patience on this matter.
👉 Please refer to the official update for full details.bitget.com/support/articl…
𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧 𝗨𝗣𝗗𝗔𝗧𝗘𝗦: The withdrawal plan will be announced by September 26th, 4:00 AM UTC. We appreciate your patience on this matter.
Based on the latest onchain tracing and classification of transactions, assets equivalent to approximately $387.5 million were
[Official Update]
Bitget is working with independent third-party experts @Mandiant and @SlowMist_Team on a full investigation.
User balances remain intact, and Bitget’s User Protection Fund covers the impact of this incident. Bitget Wallet operates on separate infrastructure and remains unaffected.
Withdrawals remain temporarily paused while additional security checks are completed. We will share further updates through Bitget’s official channels.
Please refer to the official update for full details.
[UPDATES] We are currently working with independent third-party experts Mandiant and SlowMist for a full investigation.
Our first priority is our users. User balances remain intact, and Bitget's User Protection Fund covers the impact on this platform-wide incident.
Bitget
Within 24 hours of the September 24 (UTC) incident: here is our further update as promised. Our investigation with Mandiant and SlowMist is ongoing — thorough forensic analysis takes more than 24 hours, and further findings will be shared as they become available. Three key updates below 👇
Revised figure:
Onchain tracing has confirmed $387.5M transferred to attacker addresses — revised up from $351.6M. The higher figure reflects a more complete accounting of transfers during the incident, adding Zcash and TRON assets. To be clear: this is not additional theft. No further unauthorized transfers have occurred. The incident remains contained. Mandiant and SlowMist investigations are ongoing.
Launched bounty program:
Recovery Bounty Program is now live. 5% for voluntary freezing attacker funds, 5% for voluntary recovery. Freezes already secured count toward the bounty — thank you to every exchange, foundation and security team that moved quickly. We have published a real-time tracing dashboard, a submission portal, and the attacker's address API. You can also submit reports through Bybit's Lazarusbounty platform. Exchanges, security researchers, onchain investigators — we need you.
Resuming withdrawals:
We are currently working full steam ahead to prepare to resume withdrawals. The withdrawal plan will be announced by September 26th, 4:00AM UTC.
To read more: bitget.com/support/articl…
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