U.S. Bank @AskUSBank

Hi there, Mike. Thank you for reaching out to U.S. Bank. We understand your recent experience with our service team did not meet expectations, and we welcome the opportunity to learn more. If you’d like to continue the conversation, a team member would be happy to connect with you. Please send a DM with your name, phone number, and time zone when convenient. We appreciate your feedback. ^Heather

We appreciate you sharing feedback about the process, Christie. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send us a DM with your name, phone number, and time zone at your convenience. We look forward to your response. ^Ray

Hi there, thanks for reaching out. We can help with general banking assistance and support here on social. If you have general questions, feel free to send us a DM with more details. For account assistance, our customer service team is ready to help at 800-USBANKS (800-872-2657). Kind regards, -KC

Hello. Thank you for taking a moment to reach out to U.S. Bank. We understand you're having trouble accessing your account online or on the mobile app. Please try these troubleshooting steps if you're on the website: clear all cache, cookies and history on your current browser. Then delete any bookmarks/favorites for the website. We also recommend testing another browser. If you're using the mobile app, ensure your phone is up to date with the latest operating system and our app is updated to the most recent version. If the issue persists, please turn off your device for about five minutes and try again. For active troubleshooting assistance, you may call Online Support at 800-987-7237. ^Heather

@UranusStargate Hello, we would like to speak with you directly to address your feedback. Please Send us a DM with your name, phone number and time zone. We look forward to your response. Thank you, ^Tevin

Hi there. Thank you for taking the time to share your feedback with us. We understand that your recent experience with our service team did not meet expectations, and we welcome the opportunity to learn more about your experience. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send us a DM with your name, phone number, and time zone at your convenience. We look forward to your response. ^ James

@alexanderlee314 Hello, Alexander. We understand that you’re having issues with your card while making a payment. To speak with someone regarding your credit card account, please contact our Cardmember Services team at 800-285-8585 to discuss your account in further detail. All the best, ^Tevin

Hi there. Thank you for reaching out to U.S. Bank. We understand your recent experience with did not meet expectations, and we welcome the opportunity to learn more. If you’d like to continue the conversation, a team member would be happy to connect with you. Please send a DM with your name, phone number, and time zone when convenient. We appreciate your feedback. Kindly- KC

Hi there, Sean. Thanks for sharing your concerns. We understand unexpected fees can be frustrating, especially as your business grows. Different business accounts may have fees based on account activity, balances, and services used. We'd be happy to take a closer look at your specific situation. You can contact our Business Service Center at 800-673-3555, or if you'd prefer, send us a DM with your name, phone number, and time zone, and we'll have a member of our team reach out directly. ^Heather

We appreciate you sharing feedback. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send us a DM with your name, phone number, and time zone at your convenience. We look forward to your response. Kind regards, ^Kortnee

Hi there. Thank you for taking the time to share your feedback with us. We understand that your recent experience did not meet expectations, and we welcome the opportunity to learn more. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send us a DM with your name, phone number, and time zone at your convenience. We look forward to your response. Take care, ^Kortnee

@Probatekiller Hello. I have recently tried reaching you but there may have been issues with the line as i was unable to hear you. I was able to test and rule out any issues on my side. If you are able to DM us another number, I will be happy to reach out again. I will be in the office until 5pm pacific, and will be happy to reach you again. All the best. ^rb

Hello Greg, thank you for reaching out. We're concerned by your comments, and don't want a customer to feel the way you do. If there is something we can help with or address, please don't hesitate to send us a DM sharing more details about your experience. We are here to help in any way possible. Kindly - KC

@kudasz We appreciate you sharing this feedback, Greg. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to DM us with your name, phone number, and time zone at your convenience. We look forward to your response. ^Ryan

@TrevorKopischke Hello. We’re sorry to hear that you’re having trouble accessing online banking. Please call our Online Banking Tech Support at 800-987-7237 so they can review your online profile and troubleshoot. ^ James

Thank you for following up, Michael. I understand the situation hasn't been resolved. We're happy to document your experience and share it with the appropriate team. If you'd like a member of our team to contact you, please send a DM with your name, phone number, and time zone at your convenience. We look forward to assisting further. ^Heather

Thank you for taking a moment to reach out to U.S. Bank, Christy. We understand you're having trouble accessing your accounts online or on the mobile app. Please try these troubleshooting steps if you're on the website: clear all cache, cookies and history on your current browser. Then delete any bookmarks/favorites for the website. We also recommend testing another browser. If you're using the mobile app, ensure your phone is up to date with the latest operating system and our app is updated to the most recent version. If the issue persists, please turn off your device for about five minutes and try again. For active troubleshooting assistance, you may call Online Support at 800-987-7237. ^rb

@PeppersFWS Thank you for following up with us. We appreciate your honest feedback and are here to speak further if you decide that you would like for us to reach out. We hope you have a wonderful day. All the best, ^Tevin